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rbateman
07-10-2004, 15:14/03:14PM
Here is a note I sent to Google re their Adwords service when I discontinued it. You may find it relevant to your work.

Dear Google Adwords:

The reason I discontinued was that it seems your service only works for large budgets. There was no way I could keep my keywords from getting off-lined by your system without spending what are for me and my company astronomical amounts.

Interestingly, your system seemed to penalize the only keywords I was getting hits on. The more hits I got on a keyword, the more likely it was that your system would say it was underperforming and off-line it! This was extremely frustrating.

I experimented with two different account IDs and six different URLs. I did this for three months. To be fair, I did the same experiment at Overture. Both of you operate pretty much the same in terms of off-lining keywords and not being an affordable option for small business owners.

I wanted to spend no more than $500.00 per month between you and Overture. That is a large amount for my company to spend on Web advertising (as it is for most small businesses) as it represents just a portion of our monthly media buy. It became clear that we were way out of our league.

I would estimate that a monthly budget of less than $5,000 is a non-starter for your services. Let me note that prior to testing your services I read Catherine Seda’s book "Search Engine Advertising: Buying Your Way to the Top to Increase Sales". Excellent though it is, it does not prepare one for the reality of your systems dynamic decisions.

I must be honest to say that my decision to discontinue was also based on the fact that after three months we definitely had more traffic, but were not seeing any ROI in the way of more sales.

Bernard
07-10-2004, 15:53/03:53PM
I've got a campaign (no, it is not the only one I run) that is running on cruise control. It costs me about $2-3 per month and I'm getting around 20-30 visitors per month for it (CPC is around 12 cents). The average position is 1.7. The terms are highly targeted and I've got no complaints.

If you target terms that have high traffic, you will face higher competition, need a larger budget and likely reach a less targeted audience IMO.

Connie
07-10-2004, 18:51/06:51PM
I get somewhere between 30 to 50 vistors per day from Adwords. I would get more than that but I have a $10.00 per day limit set.

My bitch with AdWords would be the negative terms does not seem to work well with broadmatch. I still get non relevant traffick on 2 broad match terms even with the negative key words.

Overture is getting screwie. Not sure what is happening but I will problably stop throwing money away with them. Over a month and not one sale. I can't afford that. Two months ago I got about the same conversion between Overture and AdWords.

I do understand your frustration if you advertised and never got a buyer.

I think your basic premise is wrong. If your got traffic that is what the Add is supposed to do. If your not getting any conversions maybe your add is to broad.

Once the vistor gets to your site then the job of selling is yours.

:cheers:

rbateman
07-10-2004, 19:21/07:21PM
Once the vistor gets to your site then the job of selling is yours.

I agree absolutely. I should expand on this scenario. We sell elearning products and on-line tools for professional educators. We have determined that they purchase based on relationships and that it is extremely unlikely that an exposer to our web site will result in a sale. It is just a part of the mix. I am the sales manager and have a team of inside sales reps, outside sales staff on the ground in the territory, plus we try a variety of marketing strategies. Our company also has a team of people who staff our booths at conferences, about one per month. I also test out any other new technology I discover, thus I currently have a test project up which uses Sitepal (sitepal.com), an on-line survey, mail-forms and a free giveaway.

As I mentioned in my original note, the three months with PPC was an experiment which it turns out, for our product suite, is unlikely to yield direct or indirect results sufficient to justify the costs. Lesson learned.

So I would add to your observation that it is not just a matter of the SEO, PPC and site etc., but also PPC ROI will depend on ones product or service offering and ones customer profile.