How Google Handles Email Flood

[robertclough]

Source: destinationCRM.com

Distress Is in the Mail

http://www.destinationcrm.com/articles/default.asp?ArticleID=2781

Snippet:
Doug Edwards, director of marketing for Google, explains how the search engine operator took control of its burgeoning overflow of email.

[ihelpyou]

Interesting, as they went with a small company. It's probably all they can do to answer quickly any queries from their AdWords customers.